When gaming crosses the line from entertainment to a problem, getting the right support matters. Eng vs Aus is always here for you — let entertainment stay safe and play stay responsible.
Responsible gaming at Eng vs Aus means keeping gaming purely as entertainment — free from financial pressure or emotional dependency. We believe every player should know their limits and enjoy the experience within them.
Online gaming is growing rapidly in Bangladesh, but so is the risk of gaming addiction for some individuals. Eng vs Aus is fully aware of this responsibility and actively works to prevent addiction.
Responsible gaming doesn't mean you can't play — it means playing with the right mindset. Set a clear budget, accept losses gracefully, and don't chase wins blindly. At Eng vs Aus, we actively promote these values.
Gaming is entertainment, not a source of income. Never spend money you cannot afford to lose.
Eng vs Aus encourages every player to game responsibly. Our platform offers a range of tools to help you stay in control of your gaming habits — use them and stay safe.
Your well-being always comes before our business goals. If gaming becomes a problem, we will help you — even if that means closing your account.
Are you gambling repeatedly trying to win back money you have lost?
Are you hiding your gaming from family or friends?
Do you feel restless or anxious when you are not gaming?
Are you borrowing money or dipping into savings to fund your gaming?
Does gaming feel more important than work, studies, or relationships?
Do you find yourself betting more than you originally planned?
What We Do to Ensure Safe Gaming at Eng vs Aus
No one under 18 can open an account on Eng vs Aus. Age is verified at registration, and a National ID or passport may be requested if there is any doubt.
Set daily, weekly, or monthly deposit limits on Eng vs Aus to stay within your budget. Please note that any changes to these limits take at least 24 hours to take effect.
Temporarily suspend your account whenever you feel you need a break — from 1 day up to 5 years. A permanent closure option is also available.
Set a maximum session time on Eng vs Aus. Once the limit is reached, you will receive an automatic reminder and the option to take a break.
View your complete gaming and transaction history at any time. Understand your habits and make informed decisions when needed.
The dedicated Eng vs Aus Responsible Gaming team is available 24/7. Get confidential support — no judgment, ever.
Eng vs Aus safety tools are available in your Account Settings. Take a moment to set them up — your future self will thank you.
Experts advise spending no more than 5% of your monthly income on gaming. Set your limit easily on Eng vs Aus.
Available in Account SettingsSet a session limit of 1 to 2 hours. Take a break, grab a snack, go for a walk — then decide whether you want to continue playing.
Set It Before You Start PlayingNeed a break? Take a temporary break of anywhere from 24 hours to 6 weeks. Your account will be inaccessible for the entire duration.
Takes Effect ImmediatelyIf you need a permanent break from gaming, choose this option. Your account will be fully closed.
Contact SupportGaming problems typically develop gradually. Stay aware before things escalate.
If you are at the "At-Risk" or "Serious Problem" level, contact Eng vs Aus support immediately or close your account.
Set a clear budget before you start playing and stick to it.
Never gamble with borrowed money or funds set aside for emergencies.
Avoid gaming when you're feeling down or under stress.
Accept your losses — never chase money you've already lost.
Spend quality time with family and friends — don't let gaming get in the way of your relationships.
Close Your Account in Just a Few Steps
Log in to your Eng vs Aus account and click the profile icon in the top-right corner.
Go to "Account Settings" or the "Responsible Gaming" section.
Choose a temporary break (1 day to 6 months) or permanent self-exclusion.
Letting us know why you are taking a break helps us provide better support.
Click the confirmation button. For a temporary break, it takes effect immediately.
Contact Eng vs Aus support for any issues — we're always ready to help.
If you're unable to access your account or need immediate self-exclusion, contact us directly via live chat or email. Our support team can close your account right away.
One of the strictest policies at Eng vs Aus is the protection of minors. We have put multiple layers of safeguards in place to ensure no one under 18 can participate in gaming.
Is your child using Eng vs Aus? If you suspect so, contact our support team right away. We will act immediately.
Use parental control software on your device. If there are teenagers in your household, do not share your Eng vs Aus account password and always log out when you are done.
There are common signs of gaming addiction to watch for. If you notice these signs in a family member, seek help.
Gaming addiction is a mental health condition, not a personal weakness. With the right support, full recovery is possible.
Gaming should be fun, not stressful. Enjoy everything Eng vs Aus has to offer — within safe limits.
Read the Eng vs Aus terms and conditions to get a clear picture of everything.
Read the Terms18+ For adults only. Terms & Conditions